Effective Date: September 2026
Community Insurance Group ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our websites, submit a form, communicate with us, or receive marketing from us.
By using our services, submitting a form, or opting in to communications, you agree to the practices described in this Privacy Policy.
When you fill out a form, request a quote, book an appointment, or otherwise contact us, we may collect:
When you visit our website, we may automatically collect:
This information is collected using cookies, pixels, and similar technologies including but not limited to the Meta Pixel (Facebook), Google Analytics, and tools provided by our marketing platform. You can disable cookies through your browser settings, though some features of the site may not function properly if you do.
We use the information we collect to:
Mobile information (including phone numbers and SMS opt-in) will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By submitting your phone number through one of our forms, or by opting in when speaking with a representative, you consent to receive recurring SMS or MMS text messages from Community Insurance Group. These messages may include appointment reminders, quote follow-ups, informational content, and promotional messages related to insurance products you have inquired about.
Message frequency will vary. You may receive up to several messages per week depending on the nature of your inquiry and where you are in our follow-up process.
Standard message and data rates from your mobile carrier may apply. Community Insurance Group is not responsible for charges from your carrier.
You can opt out of SMS messages at any time by replying STOP to any text message you receive from us. After you send STOP, we will send one confirmation message and will not send any additional messages unless you opt in again. For help, reply HELP or contact us directly at the phone number listed at the end of this policy.
If you have also consented to receive emails or phone calls, opting out of SMS messages does not remove your consent to those other channels. You must opt out of each channel separately.
We share information only in the following circumstances:
We use third-party service providers to help us operate our business. Examples include website hosting, CRM and marketing automation platforms (such as GoHighLevel/LeadConnector), email delivery, and analytics. These providers are contractually required to protect your information and use it only for the purposes we specify.
When you request a quote or apply for coverage, we share the necessary information with the insurance carriers whose products you are considering, and with the licensed agents on our team who work on your behalf.
We may disclose information when we believe in good faith that disclosure is required by law, legal process, or a valid governmental request, or to protect the rights, property, or safety of Community Insurance Group, our clients, or others.
If Community Insurance Group is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. We will notify you if this happens through a prominent notice on our website.
We do not sell, rent, or lease your personal information to third parties for their own marketing purposes. We do not sell, rent, or lease phone numbers or SMS opt-in data under any circumstances.
Our website uses the Meta Pixel and Conversions API to measure the effectiveness of our advertising campaigns and to serve relevant ads on Meta platforms (Facebook and Instagram). The Pixel collects information such as pages visited, actions taken (such as form submissions), and browser information. This data is shared with Meta to help us understand campaign performance and reach people similar to our existing clients.
You can control how Meta uses your information through your Facebook ad preferences, or by adjusting the tracking settings in your browser.
We use administrative, physical, and technical safeguards to protect your information, including secure servers, encryption in transit, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee its absolute security.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to securely delete or anonymize it.
You may request to see the personal information we hold about you, and you may request corrections to that information, by contacting us using the details below.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, the right to opt out of the sale of personal information (which we do not do), and the right not to be discriminated against for exercising these rights. To exercise these rights, contact us using the details below.
You may opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any email. You may opt out of SMS messages by replying STOP as described above. You may opt out of phone calls by asking a representative to remove you from our call list.
Our website and services are intended for adults over the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with information, please contact us and we will delete it.
Our website may contain links to other websites operated by third parties. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policy of any website you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or in legal requirements. When we make material changes, we will post the updated policy on our website with a revised effective date. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, our practices, or your rights, please contact us:
Community Insurance Group
646 N Foster, Suite C
Baton Rouge, LA 70806
Phone: (225) 421-1495
Website: cigtoday.com